At Conquest Steel & Alloys, we strive to deliver your orders quickly, safely, and efficiently. Our shipping policy is intended to provide transparency, reliability, and hassle-free logistics support for all orders, both local and international.

Order Processing Time

• All orders are processed within 1–2 business days from the date of payment.
• Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Methods

We provide safe and on-time shipping via reputed logistics partners. Our major shipping methods are:

• Domestic Shipping (India): Road, rail, or air, depending on size and urgency.
• International Shipping: Through air freight, sea freight, and courier, subject to customer preference and destination.

Delivery Timeframe

• Domestic Deliveries: Normally within 3–7 working days.
• International Deliveries: Could take 7–21 working days, subject to destination, shipping method, and customs clearance.

Shipping Charges

Shipping costs are different according to:

• Product weight & size
• Destination of delivery
• Shipping option chosen

We offer competitive prices and clear shipping costs at the time of quotation or checkout.

Order Tracking

When your order is shipped, you will be sent a tracking ID and courier information via email or WhatsApp. You can track the movement of the shipment in real time.

Packaging & Handling

All our products, stainless steel, alloy steel, and all other industrial materials, are packaged with industry-grade packaging norms to avoid damage, rust, or contamination in transit.

Customs, Duties & Taxes (International Orders)

Customers are liable for customs duties, taxes, or import charges assessed by their government. We provide documentation to ensure hassle-free customs clearance.

Delivery Delays

Although we make every effort to deliver on schedule, delays may happen due to:

• Weather conditions
• Strikes or natural disasters
• Delays in customs clearance
• Unexpected transportation problems

In these situations, we will keep you updated with periodic progress messages.

Shipping Locations

We deliver to all major Indian cities and to more than 60+ international locations, the Middle East, Africa, Europe, Southeast Asia, and the Americas.

Damaged or Lost Shipments

In case your order is lost or damaged while in transit, please reach out to our support team as soon as possible. We shall look into the matter and provide the most suitable solution, including replacement or refund where relevant.

Contact Information

For shipping-related concerns, please reach out to our logistics department at:

Email: csa@csteel.in
Phone: +91 22 23894572 , +91 22 23894573
Website: www.conqueststeelalloys.com